1. Information We Collect
We may collect the following categories of information:
- Contact details: name, email address, phone number, practice name, and professional credentials.
- Account information: username, password, and preferences if you create an account.
- Usage data: IP address, browser type, pages visited, and referral URL (via cookies and similar technologies).
- Protected health information (PHI): when you engage our billing or RCM services, we may receive patient data necessary for claims processing, subject to a Business Associate Agreement and HIPAA requirements.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our medical billing and revenue cycle services.
- Communicate with you about your account, inquiries, and service updates.
- Comply with legal and regulatory obligations, including HIPAA.
- Analyze usage trends and enhance website functionality.
- Send marketing communications (you may opt out at any time).
3. Sharing Your Information
We do not sell your personal information. We may share information:
- With third‑party vendors who assist us in operating our business (e.g., cloud hosting, payment processors) — under strict confidentiality agreements.
- With payers, clearinghouses, and healthcare providers as necessary for claims processing and revenue cycle management.
- When required by law, such as to comply with a subpoena or other legal process.
- In connection with a merger, acquisition, or sale of assets — with notice to you.
4. Your Choices & Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Restrict or object to certain processing.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the information below.
5. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information. These include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
6. Cookies & Tracking
We use cookies and similar technologies to enhance your experience, analyze site traffic, and support our marketing efforts. You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.
7. Children’s Privacy
Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.
8. International Transfers
RWG Life Sciences is based in the United States. If you are accessing our services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. By using our services, you consent to such transfer.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when it was last revised. Your continued use of our website or services after any changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email:
📧 info@pink-gnu-313923.hostingersite.com
Claims Processing
Revenue Growth
Insurance Verification
Denial Management
Payment Posting
Billing Analytics
